Privacy Policy

Effective Date: January 1, 2025

Death Cleanup Pros Pueblo respects your privacy. When you call us, fill out a form, or browse our website, we want you to know exactly what information we collect, why we collect it, and how we keep it safe. This policy explains all of that in plain language.

Information We Collect

When you contact us for death cleanup services, we collect the details you share with us. That includes your name, phone number, email address, property address, and any information about the situation you describe to our team.

When you visit our website, we automatically collect certain technical information. This includes your IP address, browser type, device type, pages you view, and the times you visit. We use this data to keep the site running smoothly and to understand how people find us.

How We Use Information

We use your contact information to respond to your request, schedule service, send updates about your job, and answer your questions. If you ask us to, we may send you follow-up messages about your service.

We use website data to improve our site, fix technical issues, and make sure our services reach the people who need them in Pueblo and the surrounding area. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking tools. Cookies are small files that help the site remember your preferences and understand how you move through our pages.

You can turn off cookies in your browser settings at any time. If you do, some parts of our website may not work as smoothly, but you can still reach us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools to see how visitors use our website. These tools collect anonymous data like page views, clicks, and traffic sources. They do not identify you by name.

We may also use third-party services for phone tracking and form submissions. These providers follow their own privacy policies, and we choose partners who respect your data.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only when we need to run our business or when the law requires it.

We may share your information with trusted service providers who help us with scheduling, payment processing, or website analytics. They only get the information they need to do their job, and they must keep it confidential.

If we are ever required by law, court order, or a government agency to release information, we will do so. We may also share information to protect the safety and rights of our team, our customers, or the public.

Data Retention

We keep your personal information for as long as we need it to provide our services and meet our legal obligations. When we no longer need it, we securely delete or destroy it.

How long we keep information depends on the type of data and why we collected it. For example, we keep job records for a period that satisfies tax and insurance requirements.

Data Security

We take reasonable steps to protect your information from loss, theft, and unauthorized access. These steps include secure servers, restricted access to records, and staff training on handling sensitive data.

No method of sending or storing data is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have concerns, please call us and we will do our best to address them.

User Rights

You have the right to ask us what personal information we hold about you. You can also ask us to correct it, delete it, or stop using it for certain purposes.

To make a request, contact us using the phone number or email below. We will respond within a reasonable time and let you know what we can do. We may need to verify your identity before we act on your request.

Children's Privacy

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.

If we make a big change that affects how we use your personal information, we will make it clear on our website. We encourage you to review this page whenever you visit.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, we want to hear from you. Call us at (719) 793-8241 or send an email to info@deathcleanuppueblo.com.

You can also reach us by mail at Death Cleanup Pros Pueblo, Pueblo, CO. We are here to help.

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